Thank you for visiting and shopping at Costley Entertainment. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time: All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method
Estimated delivery time
Shipment cost
FedEx Standard/Two Days/Overnight 1-5 business days Subject to item weight
Beaver 5-10 business days Subject to item weight
3rd Party Preferred shipper Subject to availability, Subject to item weight
*Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur.
* Not all products ship – check the item description for ‘local pick-up’, ‘pick up only’, ‘software download’.
Shipment to P.O. boxes or APO/FPO addresses
Costley Entertainment ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Costley Entertainment is not responsible for any customs and taxes applied to your order.
All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Costley Entertainment is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.
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