Common Fixes
- Turn the game off for 60 seconds, and then reapply power.
- Confirm that the game has mini pucks (pink and green). Located directly underneath the scoring display.
- Confirm that the game has large (red) pucks. Typical failure occurs when players forget to remove the puck, after 45-60 seconds game will error out if the puck is not removed. Remove puck, and power cycle.
- Open the end covers to check for debris.
- Verify the card reader / coin mechs are operating correctly and coin up on use. Machine will make a noise on successful coin up
Common Error Codes
- Error 04 – Service Switch Error – Service button malfunction
- Error 19 – Big Puck Empty Error – Add big Pucks
- Error 11/12 – Goal Sensor Error – check for jammed puck / foreign object
- Error 40-44 – S Hopper related errors – contact support
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